Privacy Policy for Previouslyspecific Plumbing Visitors and Callers

Last updated: October 2026

This policy describes how Previouslyspecific Plumbing ("we", "us") handles information when you browse previouslyspecific.living, call the phone number shown on the site, or send in a request form. It is a general template, not legal advice.

What You Tell Us

When you fill out a form or phone in, you may give us your name, phone number, email address, location and a short description of your plumbing problem. We keep what you share so we can route your request.

What the Site Records on Its Own

Our systems may log technical details when you visit. These can include your IP address, browser type, device type, the pages you open, and the date and time of your visit.

Calls to the number on this site may be tracked. Some may be recorded. We use this for quality checks and billing.

Why We Use It

We use your information to:

• Match you with an independent plumbing provider that serves your area
• Pass your request details to that provider so they can reach you
• Answer your questions and messages
• Measure how the site and phone lines are used
• Improve the site and the service
• Meet legal duties and stop fraud or misuse

Who Receives It

Previouslyspecific Plumbing is a referral service. Providers do the work; we only make the connection. When you ask for help, we pass your contact details and request information to one or more independent providers or marketing partners. They use it to contact you about your request. Each of them is a separate business with its own privacy practices.

We also rely on vendors that help run the site and phone systems, such as hosting, analytics and call-tracking companies. We may disclose information when the law requires it, or when we need to protect our rights.

Sale and Sharing

We do not sell your personal information for money. Some laws, however, treat passing data to marketing partners as a "sale" or "share". Where those laws apply to you, you may have the right to opt out.

Cookies and Analytics

This site may use cookies and similar tools to learn how visitors use it. Your browser settings let you control cookies. If you turn them off, parts of the site may not work as expected.

Your Choices and Rights

Depending on where you live, you may be able to see, correct or delete your personal information. You may also be able to opt out of certain sharing. To make a request, email contact@previouslyspecific.living. We may ask you to confirm your identity before acting on it.

Security and How Long We Keep Data

We take reasonable steps to protect your information. No method of sending or storing data is fully secure, so we cannot promise absolute safety. We keep information only as long as the purposes above require, or as the law requires.

Children

This site is not meant for children under 13. We do not knowingly collect their personal information.

Updates to This Policy

We may revise this policy from time to time. The date at the top shows the latest change.

Contact

Questions about this policy? Email contact@previouslyspecific.living.